Feature Ideas

Chat makes no sense because I am not sitting there live with the client and chatting with them when they comment on things. Additionally. having the "Chat" tab first makes it so that clients think they are leaving detailed instructions, but they end up just leaving a chat message which doesn't include the highlighted area. I would also recommend making "chat" not the default active tab as it allows clients to work there and they have no idea that they need to go to the "feedback" tab to leave detailed messages.

So you aren't inundated with emails from comments, and just receive ones personal to you

As an agency that has client tasks that need to be performed every month, we need the ability to make the tasks recurring. We need the ability for new tasks to automatically appear on a set date. This could be every week or on a particular day of every month. The recurring tasks could be a continuation of the previously closed task (keeping all its comments, time, and history), or a new version of the task. We need a way to manage these recurring tasks. Whether it's in its own recurring tasks section or by editing the original task. It could have a start date and a due date.

Would there be any way you can add some kind of tracking for "time" and/or "tasks" allowance on a monthly basis. With my monthly care plans (and I'm sure its the same with some other people), we either offer monthly "time" available each month, or a set amount of "tasks" each month (or sometimes "unlimited tasks" on larger plans). So let me explain how it could work in WP Feedback. You'd maybe first select if you either track by "time" or "tasks" as a global or per site option. Then for each client/site you could enter the amount of "time" or "tasks" they get each month, and also set their monthly reset/renewal date. Then, whenever a task is completed on their site, it either deducts the time for that task (since you already have time tracking) from their monthly time available, or just deducts 1 "task" from their task allowance. Obviously if they had "unlimited" it wouldn't need to do this. Then on their monthly reset date, it just resets back to the default monthly allowance. This would personally be an awesome feature for my business, as I currently do this somewhat manually/separately with a custom plugin I made - and I'm sure others would find it useful too. I see your agency also offers "monthly support tasks" on a time basis too. One thing is that maybe some tasks you'd not want to count towards their monthly time/tasks, so it could maybe be a checkbox somewhere (admin only) on the task popup, possibly in the "tasks status" tab, so before you set it as complete, you can select an option like "Count towards monthly tasks." Finally, this is somewhat a separate suggestion that just came to mind now, one step further is that we also offer extra "development hours" which they can purchase for more advanced work/tasks/changes to their site etc. It would be nice if there was a way for them to possibly purchase development hours directly via the tool (or just enter this manually), then with the time tracking tool for tasks, we can optionally deduct that time from their "development hours" instead.

A file manager interface (very similar to a file manager in WordPress), where users will be able to host files on specific projects and view all files that have been uploaded to tasks. Getting us closer to being able to manage projects fully inside Atarim, the file manager will make it super easy for users to have access to all files attached to a project. They can upload files, delete and move them inside of a folder structure.

Add Atarim tasks and time entries into ManageWP client reports Allow for 1 click visual collaboration from within ManageWP Show me highlights from ManageWP on my Atarim sites (plugins/themes to update, security risks, up/down...)

Add the ability to get desktop notifications for tasks and projects that are assigned to me.

We have builds set to where clients do not need to log in and can still use Atarim (guest level). We use coming soon page for anyone that does not have secret link to be redirected to at all times. With how Atarim currently works, the interface still populates on this coming soon page, and because it is set to guests can use it, we get unwanted tasks, etc. intertwined with actual client communication. We have attempted script managers to remove Atarim from the particular page but it does not work. (i.e. still functions like normal or everything from the JavaScript and images populates at full width of website. Essentially looks like CSS styling did not load.) Having the ability to set a maintenance/coming soon page within Atarim to not have the interface load on it would fix this from occurring. We

Sync file uploads from Atarim projects into cloud storage services. When clients/stakeholders upload files the files should be added to a designated folder that is set in the project settings of each project, OR in a global folder that is set in the Global Settings.

I think it would be helpful to understand the differences (pros and cons) of using the different versions of Atarim. This would allow us to make a strategic decision on what Atarim option to use. Currently, we've stopped using all wordpress Atarim plugins and have gone exclusively to the non-wordpress Atarim. Both have advantages and disadvantages, having a simple understanding on what we've gained and lost would be great!

We bought MainWP because of all the promotion you guys did about the integration you launched...unfortunately we only found out afterward that it only half works with our existing sites, as we use the Atarim Wordpress plugin for our sites. If you click to 'Collaborate on this site' it creates an entirely new project in Atarim, ignoring the one already set up in Atarim. This is despite it being able to pull existing task details into the MainWP dashboard. Very frustrating considering this is not mentioned anywhere in the promotional material for the integration so we went ahead an bought it.

Currently, this involves heading to the view for an individual task which means it cannot be done in one go for 10-20 tasks at a time (i.e. in bulk). Sidenote: it would also be great to be able to see at a glance in the board/kanban view which tasks are "internal" and which aren't.

The ability to record a quick video and create a task, to make giving feedback even easier

Push tasks, comments and time entries to Notion Pull tasks, comments and time entries from Notion Sync comments between Atarim and Notion (Similiar to the Trello, Clickup, Jira, TeamWork, Basecamp... integrations)

Having the invite email also white labeled from the brand versus Atarim which is confusing since the platform itself is white labeled.